Since 2005 · Capital Region NY
About Bodywork Professionals
Therapeutic massage and bodywork from New York State–licensed therapists — four studios, open seven days a week.
Our Story
Therapy-Focused Massage, Built Around You
Nick Pavoldi founded Bodywork Professionals in 2005 with one goal: deliver the highest-quality massage therapy and bodywork in the Capital Region. Every session centers on personalized care that restores balance, reduces pain, and supports long-term wellness.
Today we operate four studios — Saratoga Springs, Niskayuna, Latham, and Clifton Park — open seven days a week for locals and visitors alike. Every therapist is NYS-licensed and keeps training to sharpen their skills.
2005
Founded
4
Studios
7
Days a week
100%
NYS-licensed
Mission & Approach
Why Clients Choose Us
Your Body Can Heal
We believe in your body’s natural ability to heal — and our job is to support that process with skilled, focused hands-on work.
We Listen First
Every session starts with your needs. Your therapist builds an individual plan for that visit, whether you want relaxation, pain relief, or better performance.
Therapy, Not a Spa
Our only focus is therapeutic massage and bodywork. No upsells, no distractions — just results you can feel.
Massage therapy has been shown to relieve pain, restore mobility, reduce stress, and improve overall health. Whether you’re seeking relaxation, managing chronic pain, or improving athletic performance, we can help integrate massage into your long-term wellness plan.
New Clients
What to Expect at Your First Session
Quick Intake
You’ll fill out a brief intake form about your physical condition, medical history, and lifestyle. Your therapist will ask about health issues, stress levels, and medications to ensure your safety and tailor the session.
Privacy & Draping
Undress only to your comfort level. You stay fully draped, with only the area being worked on uncovered.
Comfort Checks
Sessions typically last 30–90 minutes. Your therapist checks pressure and temperature and adjusts as needed. You’re free to ask questions, request a change of technique, or stop the massage at any point.
Massage Therapy FAQs for New York Clients
Massage Therapy Questions, Answered
Tap any question to expand it.
Before Your Session
Why should I trust Bodywork Professionals?
Every therapist is fully licensed and insured. In New York, practicing massage without a license is a felony, so every session here is delivered by a licensed professional for safe, ethical care.
Do I need to be completely undressed?
No. Undress only to your comfort level. Professional draping keeps you covered except for the area being worked on, and you can ask for more coverage anytime.
What should I tell my therapist before the session?
Share any health conditions (skin, circulatory, digestive, endocrine, musculoskeletal, lymph/immune, nervous-system, or respiratory issues, plus pregnancy, migraines, or cancer), recent injuries or illness, and any medications — especially blood thinners — or allergies to oils and lotions.
When should I avoid massage?
Don’t schedule a massage if you have a fever, have recently been in an accident, feel dizzy or nauseous, or have bruises, open wounds, rashes, or sunburn — massage can spread skin infections and impede healing. Avoid massage after drinking alcohol or taking certain medications, since massage can amplify their effects. Uncontrolled high blood pressure or heart conditions require a doctor’s note, and certain cancers and blood clots require a physician’s approval. When in doubt, ask your healthcare provider.
Do you offer prenatal massage?
Yes, after the first trimester, with a therapist trained in prenatal techniques. We do not provide massage during the first trimester. Always check with your doctor first.
Can minors receive massage?
Yes, with parental consent. A parent or guardian must be present for clients under 18.
Insurance & Payment
Do you accept health insurance?
We don’t bill insurance directly. You pay at the time of service and we provide documentation so you can seek reimbursement as an out-of-network provider. Most HMOs, Medicaid, and Medicare don’t cover massage; some PPO, auto, and workers’ comp plans may.
Will my insurance reimburse me?
It depends on your plan. PPO and auto insurance may reimburse; HMOs, Medicaid, and Medicare generally do not. Insurers typically require a doctor’s prescription with an ICD-10 diagnosis code, the number of sessions, and the physician’s NPI/license number. Ask your insurer: Is massage therapy covered for my diagnosis? Do I need a doctor’s prescription, and what must it include? Is the therapist’s NPI and license number required? Will reimbursement match in-network rates? Are deductibles or co-pays required?
How do I self-bill my insurance?
1) Call your carrier, confirm self-billing is allowed, and request a claim form. 2) Get a prescription from your physician with the diagnosis code and treatment plan. 3) Attend your session and pay at the time of service — we’ll provide an itemized receipt. 4) Highlight the codes and attach the receipt and prescription to your claim form, and request reimbursement to you, not us. 5) Submit everything within the required timeframe and follow up with your carrier.
Do you provide medical receipts (superbills)?
Yes. On request we provide a superbill with session date and length, CPT codes, your doctor’s diagnosis code, the therapist’s license/NPI, and our tax ID. We can’t verify coverage, file claims, or guarantee reimbursement.
Do you verify insurance coverage?
No. Please contact your insurer directly for coverage details.
Can I use HSA or FSA funds?
Yes, with a doctor’s prescription.
Is massage tax-deductible?
If a doctor prescribes it for a specific condition, it may qualify as a medical expense. Check with a tax professional.
Do you accept tips?
Gratuities are appreciated but never expected. Cash is preferred. Tips aren’t reimbursable by insurance or HSA/FSA.
Booking
How do I schedule an appointment?
Book online or call 518-MASSAGE (518-627-7243). A credit card is required to hold your appointment.
What is your cancellation policy?
Cancel or reschedule 24+ hours ahead at no charge. Changes with less than 24 hours’ notice incur a $50 fee, and no-shows are charged the full service price. We offer discretionary waivers for sudden, serious emergencies — call us right away.
This FAQ is for educational purposes and doesn’t replace medical advice. Consult your healthcare provider for personal guidance.
Respecting Everyone’s Time
Booking & Cancellation Policy
We love having you as a client and want to ensure every visit is a great experience! Our policy is built on mutual respect for everyone’s time—yours, ours, and that of other clients waiting for an appointment.
All of our wonderful Massage Therapists work on an appointment basis. Most therapists are limited to treating 12 to 20 people a week. Each appointment really matters.
Cancel/Reschedule 24+ hours ahead
No Fee!
Notify us at least 24 hours in advance so we can fill that appointment time.
Less than 24 hours notice
$50 Fee
A $50 fee will be applied to late cancellations or reschedules.
No notice / No-Show
Full Price
You will be charged the full price of the service.
Why the $50 Late Fee?
This fee helps cover the time slot we reserved for you that we can no longer offer to another client. Bodywork Professionals pays the therapist and takes no profit.
Important: Securing Your Appointment
To hold your appointment time, we securely keep a credit card on file. If a Late Cancellation or No-Show occurs, you authorize us to use this card to process the applicable fee as outlined above.
Life Happens: Exceptions & Emergencies
We understand that emergencies and true unexpected events can occur. While our policy must be consistent, we do offer discretionary waivers for sudden, serious, and verifiable emergencies (like severe illness or accidents). If you have an emergency, please call us immediately at 518-MASSAGE so we can discuss the situation.
